Technical Support Executive
Chennai, India - Full time
Are you skillful in handling customer calls and emails?
Are you tech savvy?
Do you like to automate the repetitive work and reduce workload?
Do you have experience in e-commerce support?
Good verbal and written communication skills
Attention to detail
Good at logical thinking and reasoning
Ability to work with customer and make sure the root cause is identified and corrected
Interested to automate redundant work and reduce support workload
Willing to learn the platform and work on minor development tasks
Willing to work in shifts and support during night hours as well
Ability to collaborate with various stakeholders and take complete ownership